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Documentation

Comprehensive guides for all HomeVue features

Getting Started with HomeVue

Installation Guide

Follow these steps to install HomeVue on your device:

  1. Visit the App Store
  2. Search for "HomeVue"
  3. Tap "Get" to download the application
  4. Once installed, open the app
  5. Grant necessary permissions for camera and storage access

Tip: For optimal performance, ensure your device has at least 2GB of RAM and runs iOS 16+.

Room Scan Guidelines

To get the most accurate results when scanning your room:

  • Ensure the room is well-lit to detect surfaces accurately
  • Remove small obstacles or clutter from the floor to avoid scan interruptions
  • Start in a corner and move slowly around the perimeter of the room
  • Hold your iPhone or iPad steadily at waist height for optimal performance
  • Scan walls, floor boundaries, doors, windows and furniture items(if required)
  • Avoid rapid movements or tilting to maintain scan stability and accuracy

Using the Design Tools

HomeVue offers powerful design tools to transform your space:

  • Furniture Catalog: Browse through 3D furniture models
  • Tap & Place: Simply add items into your room view
  • Move: Tap and hold to move items
  • Rotate: Use two finger twist gesture to adjust items
  • Live View: Walk around to see how items fit and look from different angles

Frequently Asked Questions

HomeVue is designed exclusively for iOS Pro devices running iOS 16 or later. A LiDAR scanner is required for functionality, so the app is supported only on iPhone Pro and iPad Pro models.

HomeVue leverages Apple's LiDAR (Light Detection and Ranging) technology to create highly accurate 3D scans of your space. LiDAR sensors measure the distance to objects with precision, allowing:

  • Millimeter-accurate room measurements
  • Instant room recognition and scanning
  • Realistic furniture placement with proper scaling
  • Better performance in low-light conditions
  • More stable AR experiences with less drift

We strongly recommend using LiDAR-equipped devices for the full HomeVue experience.

Yes! HomeVue allows you to share your room designs by exporting them as 3D models. You can easily send your layouts to friends, family for feedback or reference.

Yes, your privacy is our priority. Room scan data is stored locally on your device by default. We never share your room data with third parties. See our Privacy Policy for more details.

Yes, to access HomeVue’s core features like Room Scan and viewing multiple furniture items in AR, you need to create an account. Guest users have limited access, while registered users enjoy full functionality. Creating a free account unlocks additional benefits:

  • Access to Room Scan and multi-item AR furniture placement
  • Ability to share designs via export as 3D models

Troubleshooting Common Issues

AR Not Working Properly

If you're experiencing issues with AR functionality:

  1. Ensure you have adequate lighting in the room
  2. Check that your device supports AR
  3. Restart the app and try again
  4. Make sure your camera lens is clean and unobstructed
  5. Update to the latest version of HomeVue
  6. Try scanning a room with more distinct features and textures

App Performance Issues

If you notice lag or crashes:

  1. Restart the app
  2. Update to the latest version of the app

Note: Uninstalling the app may delete local data.

Contact Support

Email Support

Get a response within 24 hours

support@homevue.com